Online Services

You can find out about the GP online services we offer below; 

NHS App 

The NHS App is a way for patients to connect to the surgery and other NHS services. For example, on the App you can; 

  •         A-Z Symptom checker 
  •          Find out what to do when you need help urgently 
  •         Book and manage doctors appointment with you GP Surgery 
  •         Order repeat medications 
  •         Manage your nominated pharmacy
  •         Securely view your GP medical record
  •          Review your organ donor decision 
  •         Choose how the NHS uses your data

Download it FREE from the Apple Store or Google Play Store

When you register in the app, there will be a series of checks to confirm your idenity. You will not have to go into your GP surgery to register if you have a passport or photo card driving license. 

You can now also access NHS App services from the browser on your desktop or laptop computer. 

Patient Access

GP Online Services allow you to access a range of services via your computer, mobile phone or tablet. Once you have signed up you will be able to; 

  •         Book and cancel doctors appointment with you GP Surgery 
  •          Order repeat medications 
  •          Manage your nominated pharmacy 
  •         Securely view your GP medical record
  •         Get health advice leaflets and watch useful videos

To obtain access to this you will need a unique ID and password to create an account. Please speak to our reception team next time you call or visit the surgery and they can provide you with this information. You will be asked to provide proof of ID (passport, driving licence and proof of address). 

Please click here to view our quick easy guide once you have registered for online access.

 

 

 

If you would like someone to access your appointment booking and ordering of medications online on your behalf, please click here to complete a proxy access form. ID will need to be shown for both the patient and the representative.

To obtain your medeical record via the NHS app or Online Access, please ensure you read through the Online Access Policy and complete the Online Access Form. Please either drop the completed form into reception or email it to us on crownmc.contact@nhs.net 

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