Online Appointment Booking
We are able to provide on-line appointment booking for our patients. Patients can book any of our ‘pre-bookable’ appointments for all doctors at the surgery. For the time being it is not possible to book nurses' appointments on-line. It is of course still possible to book appointments by ringing reception.
If you wish to book on-line appointments you will need to register to use this facility. Registration is an easy process. You will simply need to bring proof of ID to the surgery (the proof of ID needs to be photographic, the proof of address can be a utility bill, bank statement or council tax bill). The receptionist will register you on the system and print off a form containing a website address and a PIN number (please bear in mind that reception can be very busy between 08:30 and 09:30 am). Once you have this information, you can then log onto the website at home and enter your details. When you have thus registered you will be able to use the on-line appointment booking facility.
Please note that it is only possible to book a maximum of two appointments at any one time. Appointments can also be cancelled via the on-line facility rather than ringing the surgery.
If you have any questions, please contact the surgery on 01823 282151.
The surgery is open from 8.30am to 6.30pm Monday to Friday. Surgery times and the types of appointments available vary from day to day. Up-to-date details are always available at reception.
Attendences At Accident & Emergency
Please remember that it is not appropriate to attend the A and E department unless your problem fits the A or the E definition. We sometimes find that patients use the department as a “Walk In” minor illness unit, which puts their staff under unnecessary pressure. We always have a Duty Doctor available to speak to you and give advice or to see you in an appointment during the working day. We also do not offer a “Walk In” service as all the doctors may be absent from the building doing home visits, for example.
The surgery is fully accessible for wheelchairs and disabled toilet facilities are available.
Practice News and Notices
Christmas opening times - the surgery will only be closed Christmas Day, Boxing Day and New Year's Day we will be open as normal on all other weekdays. If you need urgent medical advice out of hours please ring 111.
On the 1st November the prescription desk changed its opening hours for telephone requests, the new hours are 10am to 1pm. There is an answer machine so you can leave a message at all other times and there are still many ways in which you can order your repeat prescription, for further information please contact the prescription desk or the surgery.
We still have flu vaccines available, if you would like one please contact the surgery to book an appointment.
Have you recently changed your address or contact details? Please remember to update us with these details as soon as possible.
We would like to wish our patients a very Merry Christmas and a Happy Healthy 2014! From all the Doctors and staff at the Crown Medical Centre
The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.